Privacy Policy for OptimiseForce

OptimiseForce (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you use our website, services, and products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our platform, including any related services powered by Go High Level (rebranded by us as OptimiseForce).

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: Name, email address, phone number, billing details, company name, job title.

Account Information: Login credentials, user settings, communication preferences.

Payment Information: Credit/debit card details, billing addresses (processed securely via third-party payment processors like Stripe or PayPal).

Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time and date of visits.

Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies.

Third-Party Data: Information shared with us through integrations (e.g., Facebook, Google, Twilio, Zapier)

2. How We Use Your Information

To provide and maintain services.

To process payments and deliver services.

To communicate updates, promotions, and support.

To personalise your user experience.

To improve website performance and security.

To comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

Service Providers: Hosting, payment processors, support tools.

Business Partners: Integrations (Facebook, Google, Twilio).

Legal Authorities: When required by law.

Business Transfers: In case of mergers, sales, or acquisitions.

4. Cookies & Tracking

We use essential, analytics, and advertising cookies. You may disable cookies in your browser, but some features may not function.

5. Data Security

We implement strict technical and organisational safeguards, but no system is 100% secure.

6. Data Retention

We retain your data only as long as necessary for services or legal compliance.

7. International Data Transfers

Your data may be transferred outside your country. We comply with GDPR and other applicable laws.

8. Your Rights

Depending on your location, you may request:

Access, correction, deletion of your data.

Restriction or objection to processing.

Opting out of marketing.

Contact: [[email protected]]

9. Third-Party Services

OptimiseForce integrates with platforms like Google, Facebook, Stripe, Twilio, Zapier. Their privacy practices apply separately.

10. Children’s Privacy

We do not knowingly collect data from children under 13 (16 in EU).

11. Changes to This Privacy Policy

We may update this Privacy Policy. Continued use means acceptance of changes.

12. Contact Us

OptimiseForce

Email: [[email protected]]

Website: [optimiseforce.com]

Effective Date: September 10, 2025

These Terms of Service (“Terms”) govern your use of OptimiseForce (“Company,” “we,” “our,” “us”) website and services. By using our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old to use our services.

2. Services Provided

OptimiseForce provides CRM, automation, funnel building, lead generation, and related marketing technology services powered by Go High Level (white-labelled under our brand).

3. Accounts & Responsibilities

You must provide accurate information when creating an account.

You are responsible for maintaining the confidentiality of your login credentials.

You agree not to use the services for unlawful or unauthorised purposes.

4. Payments & Subscriptions

Fees are billed as per your chosen subscription plan.

Payments are processed securely via third-party providers (e.g., Stripe, PayPal).

All fees are non-refundable unless required by law.

5. Acceptable Use

You agree not to:

Use the services to send spam or illegal communications.

Attempt to hack, disrupt, or reverse-engineer the platform.

Infringe intellectual property rights.

6. Intellectual Property

All content, branding, and technology under OptimiseForce remain our property or that of licensors (e.g., Go High Level). You may not copy, resell, or exploit our services without written permission.

7. Termination

We may suspend or terminate your account if you breach these Terms.

8. Limitation of Liability

OptimiseForce is not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the amount you paid for services in the last 30 days.

9. Third-Party Tools

Integrations with platforms like Google, Facebook, Twilio, Stripe are subject to their own terms.

10. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflicts of law.

11. Changes to Terms

We may update these Terms at any time. Continued use means acceptance of the new Terms.

12. Contact Us

OptimiseForce
[[email protected]]